TECH BUYER Aug 2018 - IDC Perspective - Doc # AP43426718

The Future of Work and Robotic Process Automation Vendor Assessment 2018 for Asia/Pacific (Excluding Japan)

By: Pushkaraksh ShanbhagSr. Research Manager, Rijo George ThomasSenior Market Analyst, Avinav Trigunait


"As RPA is now seen as a strategic enabler of digital workforce, enterprises need to evaluate a range of criteria before considering an automation technology provider. Arguably some of the key areas in which the top RPA vendors in the region are driving differentiation is through their enterprise-grade bot building and management platforms, embedded analytics, native cognitive capabilities or third-party cognitive application programming interface (API) integrations, on-demand cloud delivery, and partner innovation programs," says Rijo Thomas, senior market analyst, Services and Cloud Research Group, IDC Asia/Pacific.

This report is part of the continuing coverage in automation of IDC Asia/Pacific Services in the Asia/Pacific region by taking a closer look at the robotic process automation (RPA) vendor landscape. This IDC Perspective profiles six key RPA vendors in the Asia/Pacific (excluding Japan) (APEJ) region. In addition to an introduction to the vendors and their RPA-related offerings, the document also delves into key third-party partnerships, regional presence and capability, training programs, and enablement of cognitive capabilities that the vendors offer. Finally, the report also presents IDC's take on the relative strengths of the profiled venders, and areas they can further strengthen.

"Although the inherent value of RPA as a technology in now well proven and beyond any doubt, there is still significant difference in the way different automation software vendors approach the market — bot design paradigms, availability of reusable and prebuilt components, bot orchestration and management capabilities, extent of cognitive enablement, richness of bot marketplaces, pricing and licensing philosophies, cloud-based capabilities, and third-party integrations, among others. Understanding these differences will be key to enterprises choosing the right automation partners that can help them leverage robotic and intelligent automation as a driver of their enterprise digital transformation initiatives," says Pushkaraksh Shanbhag, senior research manager, IDC Asia/Pacific Cloud and IT Services.



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