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TECH SUPPLIER Nov 2018 - Market Presentation - Doc # AP44428218

1H18 Country Report on IT Services – New Zealand

By: Chayse GortonMarket Analyst, IT Services, Richard Xu

On-line Presentation


This IDC Presentation provides a detailed analysis of the market and competitive landscape in IT services in New Zealand from January to June 2018 (1H18). It covers the market size movements and growth trends in each of the macromarkets (i.e., project-oriented services, managed services, and support services) as well as the key industries such as finance, manufacturing and resources, public sector, distribution and services, and infrastructure. The report also provides a market and vendor analysis of 3rd Platform technologies as the market drivers. The competitive analysis section includes key strategies and activities of global and local IT services providers in the market.

The data and insights within this presentation are part of the "Asia/Pacific Semiannual Services Tracker" research, which covers 14 foundation markets across 14 Asia/Pacific countries.

In the project-oriented services market, the distinction between digital consulting and business consulting is starting to dissipate. By 2022, IDC expects the distinction to have largely disappeared, as most consulting engagements will be connected to the execution and performance of an organization's digital enterprise strategy. As a result, in the long term, traditional business consulting revenue will begin to shift to the IT consulting market. The execution of an organization's' digital strategy will become more important in achieving 'its overall vision and strategy. This will lead to innovation being driven by the entire team rather than being limited to departmental activities, which is common today

When it comes to cloud, organisations are becoming less concerned with cost and scale, as greater emphasis is placed on innovation and security. Organisations in New Zealand are moving beyond asking "should we move to the cloud?" and becoming more concerned with "what will happen if we do not move to the cloud?" According to IDC's 2018 CloudView Study, 92% of New Zealand organisations are currently using public cloud services, and 95% are currently using private cloud services. Among those that have implemented cloud technology, most have adopted cloud platforms for more than one or two small applications.

The ability to manage hybrid and multicloud environments continues to grow in importance in the managed services market. Organisations now expect to be able to migrate applications and data from datacentres to public cloud environments, and to migrate these applications and data between platforms of different cloud providers.

Within the support services market, short-term growth for IT education and training services is expected to be healthy, as organisations are striving to familiarise themselves with 3rd Platform technologies. However, once organisations understand the potential use cases of these technologies, their interactions with vendors will quickly progress into consulting engagements.


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