TECH SUPPLIER Apr 2019 - Market Presentation - Doc # AP44701919

1H18 Country Report on IT Services — Hong Kong

By: Liew Siew ChoonResearch Manager, Services, IDC Asia/Pacific

On-line Presentation

Abstract

This IDC Presentation provides a detailed analysis of the market and competitive landscape in IT services in Hong Kong from January to June 2018 (1H18). It covers the market size movements and growth trends in each of the macromarkets (i.e., project-oriented services, managed services, and support services) as well as key industries, such as finance, public sector, distribution, and services. The report also provides a market and vendor analysis of 3rd Platform technologies as the key market drivers. The competitive analysis section includes key strategies and activities of global and local IT services providers in the market.

The data and insights within this presentation are part of the "Asia/Pacific Semiannual Services Tracker" research, which covers 14 foundation markets across 14 Asia/Pacific countries.

Supported by resilient external and domestic demand, Hong Kong's gross domestic product (GDP) continued its trend of strong growth, which had a positive impact on overall business sentiment and IT spending. The downside risk is the trade war between the United States and Mainland China, which could negatively impact business sentiment and IT spending.

The systems integration market remained the largest foundation market with steady growth because enterprises across all sizes and industries were embracing digital transformation (DX) and consistently rolled out DX-related implementation projects. Hence, DX will continue to be the key theme as enterprises expand their business in different channels and increasingly engage with digital-native customers.

Driven by the Smart Banking initiative led by the Hong Kong Monetary Authority (HKMA), the banking industry players rolled out a series of IT projects that leverage new technologies such as artificial intelligence (AI) and blockchain. The upcoming virtual bank and open banking will likely drive the project-oriented services growth in the short term.

Under the Smart City initiative, the government has rolled out several pilot projects, including electronic identity (eID) and smart lamppost. Upcoming mega projects, including Next Generation GovCloud and Big Data Analytics Platform and the IT enhancement project of the Department of Health (DH), will impact positively the overall growth of the public sector.


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