TECH SUPPLIER Jan 2020 - IDC Survey Spotlight - Doc # AP45396119

What Are the Most Important Digital Workplace Capabilities for Your Organization?

By: Pushkaraksh ShanbhagSr. Research Manager

Abstract

The modern digital workplace represents a key transformation lever for organizations as they look to enable their workforce to make the most of their digital transformation (DX) initiatives. IDC's Asia/Pacific (Excluding Japan) (APEJ) Enterprise Services Sourcing Survey 2019 assesses the most desired capabilities by enterprise customers in their digital workplace environments from the responses of 609 enterprise respondents in the region. The findings of this IDC Survey Spotlight underscore the importance of analytics and automation within the employees' work context as key value drivers in the broader enterprise DX construct.


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