TECH SUPPLIER Nov 2019 - Market Analysis Perspective - Doc # AP45396419

Market Analysis Perspective: A Review of the Asia/Pacific IT and Business Services Market, 2018–2019

By: James SivalingamResearch Manager, Rijo George ThomasSenior Market Analyst

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Abstract

This IDC Market Analysis Perspective provides an overview of the state of IT services in Asia/Pacific (excluding Japan) (APEJ) for the year 2019, including market definition, the vendor landscape, buyer perspectives, and preferences for IT services. The presentation also outlines emerging trends and guidance that can help services vendors address the growing opportunities in the transforming IT services market.

"Although the escalating trade tension between China and the United States brought in a cloud of uncertainty over the IT services market in Asia/Pacific as enterprises reassessed their budgets, infrastructure and application modernization initiatives continued to fuel growth across the services foundation markets. 2019 saw most service vendors pivoting their value propositions to meet customer demands around scaling digital implementations and tapping into the expanding digital ecosystem," says Rijo George Thomas, senior market analyst, IDC Asia/Pacific Services and Cloud Research Group.

"Businesses in the region are now in a more advanced phase of their digital transformation journey. Accordingly, they are seeking vendor partners with strong technical capabilities and competencies in emerging technologies. Among these requirements, strong credentials in cybersecurity have emerged as a critical expectation from the next-generation IT providers, and organizations in APEJ will be counting on their vendor to help them achieve security by design," adds James Sivalingam, research manager, IDC Asia/Pacific Services Research Group.


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