TECH BUYER Jan 2020 - Tech Buyer Presentation - Doc # AP45396520
IDC FutureScape: Worldwide Services 2020 Predictions – Asia Pacific (excluding Japan) Implications
By: Rijo George ThomasSenior Market Analyst, James SivalingamResearch Manager, Pushkaraksh ShanbhagSr. Research Manager, Cathy HuangAssociate Research Director, Services and Security, IDC Asia/Pacific, Linus LaiVice President
This IDC Presentation provides an Asia/Pacific (excluding Japan) (APEJ) regional perspective on the IDC FutureScape: Worldwide Services 2020 Predictions (IDC #US44800319). Each prediction is presented with a timeline projection, complexity assessment, and organizational impact on the technology buyer organizations in the APEJ region.
The Asia/Pacific region maintained its position as the epicenter of digital innovation fueled by the growing need among enterprises to redefine customer experiences, transform core operations, and strengthen business agility. This document attempts to address and provide guidance on what enterprises in Asia/Pacific can do to maximize the benefit they will derive from the biggest emerging opportunities in IT and business services.