TECH BUYER Jan 2020 - IDC Perspective - Doc # AP45494419

AI in the Future of Workspace: Five Work Scenarios on the Near to Midterm Horizon

By: Jessie Danqing CaiSenior Research Manager, Christopher Lee MarshallAssociate Vice President


This IDC study discusses how technologies in the AI family have or will become a catalyst to make the future workspace more secure, flexible, collaborative, and productive. According to Jessie Cai Danqing, senior analyst in Big Data & Artificial Intelligence, Asia/Pacific: "Despite the ongoing changes in the technology stack and the business world, workspace remains to facilitate the processing and sharing of right content by the right people via the right devices to trigger or complete the right task by the right applications." This paper discusses the core elements of the workspace, their subdimensions, and how the interactions between the subdimensions can create many different variants — or work scenarios for AI to prove its worth..



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