TECH SUPPLIER Mar 2020 - Market Analysis Perspective - Doc # AP45885520

Market Analysis Perspective: India Customer Relationship Management Applications Market, 1H19

By: Mohsin BaigMarket Analyst, Shweta BaidyaSenior Research Manager

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This IDC Market Analysis Perspective (MAP) provides customer relationship management (CRM) applications software vendors with an overview of the India CRM market to support them in their strategic planning and strategic marketing initiatives. The MAP describes CRM applications segments, primary trends driving the markets, competitive landscape, buyers' perspective, and future outlook. It also includes essential guidance for technology solutions vendors.


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