Abstract

This IDC presentation is the second of a five-part Future of Work (FoW) playbook best practices series. It gives the key highlights from conversations with executives of large organizations in the Asia/Pacific (excluding Japan) (APEJ) region. These interviews were conducted between January and February 2020. Additionally, these conversations provide the vendor community an understanding of how APEJ organizations implement or leverage FoW initiatives to drive new revenue, improve operational efficiencies, build deeper relationships with customers, and create competitive differentiation. In this presentation, IDC features an interview with the chief digital officer (CDO) of a South Korea—based insurance company, Kyobo Lifeplanet Insurance, which is a wholly owned subsidiary of Kyobo Life Insurance.

Coverage