TECH BUYER Apr 2020 - Tech Buyer Presentation - Doc # AP46226020

Building Resilience: The Impact of COVID-19 and the New Normal for Public Sectors in Asia/Pacific

By: Gerald WangHead, Asia Pacific Public Sector, Manoj VallikkatResearch Manager

On-line Presentation


This IDC Presentation highlights the impact of COVID-19 on the public sectors in Asia/Pacific and the evolving new normal of "live, learn, work, and play" across the region. As the outbreak continues to devastate health and socioeconomic ecosystems regionally, Asia/Pacific countries are notably fully engaged in containing the spread. In the absence of a proven medical cure or vaccine, COVID-19 is proving to be a test of resilience for nations and cities worldwide. According to epidemiologists from global nonprofit organizations, this outbreak is expected to be better managed in a year or so. Asia/Pacific nations and cities would do well to make use of opportunities in this crisis to better spend their stimulus money on new technological productivity and value creation tools as well as built-up competencies and capabilities in newly desired digital organizations, workspaces, supply chains, operations, and skill sets development — all of which will contribute to a faster-paced economic recovery post-COVID-19.  

"This multiprong global crisis has brought to light the plight of digitally displaced populations across transnational boundaries and local communities in the Asia/Pacific," notes Gerald Wang, head, IDC Asia/Pacific Public Sector. "Although nations clamber to raise stimulus funds for vulnerable communities and mend public sector accessibility chasms in digital government services, such as telemedicine, remote learning, contactless essential services, and more, a new normal has taken shape. Traditional bureaucratic public policies, mindsets, and work ecosystems are expected to be tested against the practicality and applicability of today's COVID-19 'safe distancing' contexts, and IDC expects more agile, intuitive, and outcomes-based future of work investments will be made by Asia/Pacific public sectors — all within controlled international compliance and national security boundaries," he adds.


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