TECH SUPPLIER Aug 2020 - Market Perspective - Doc # AP46731620
The Catalyst for Artificial Intelligence Adoption in Australia
By: Monica CollierSenior Research Manager, Telecommunications, Maxim Wilson
This IDC Market Perspective focuses on the opportunities for artificial intelligence (AI) vendors and service providers to be part of solutions to the new digital trends across businesses post COVID-19. "Our ways of working and living have taken a definite shift towards contactless, remote, and digital," says Monica Collier, senior research manager, IDC Australia and New Zealand. "AI will play a significant part in solutions to new business problems in the post COVID-19 world. But we must also consider how AI might facilitate our human need for social connection, which is at risk of decreasing in a contactless society," Collier adds.