TECH BUYER Dec 2017 - IDC Innovators - Doc # CA43222217

IDC Innovators: Canadian Artificial Intelligence–Enabled Customer Interaction Solutions, 2017

By: Robert Smythe, Jason BremnerResearch Vice President, Industry and Business Solutions


IDC Innovators are emerging vendors with revenue <$100 million that have demonstrated either a groundbreaking business model or an innovative new technology — or both. This IDC Innovators study profiles five artificial intelligence–enabled customer interaction solutions vendors: Element AI,,, Flybits, and



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