TECH SUPPLIER Sep 2019 - IDC Survey Spotlight - Doc # CA44463519

Are Some Managed Network Services More Commonly Outsourced in Groupings?

By: Jason BremnerResearch Vice President, Industry and Business Solutions

Abstract

This IDC Survey Spotlight examines the network services that Canadian companies have outsourced to determine if there are patterns of managed network services that service providers can follow to expand their services footprints in their clients. Accurately anticipating the "next most likely" service to be outsourced, based on what customers have currently outsourced, can improve a provider's win rate and lower its selling expenses.

This IDC Survey Spotlight is based on IDC Canada's 2018 IT Advisory Panel n7 Survey that was conducted in September 2018 and collected responses from 368 Canadian organizations with more than 100 employees across industries and provinces.


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