TECH SUPPLIER Jan 2020 - IDC Survey - Doc # CA45706920

Adoption of Unified Communications and Collaboration Solutions in Canada, 2020

By: Megha KumarResearch Director, Software and Cloud Services

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Abstract

This IDC Survey examines the current state of adoption of unified communications and collaboration (UC&C) solutions in Canada. This survey draws responses from 394 organizations surveyed as part of IDC Canada's 2019 IT and Business Advisory Panel n3. It covers responses from both lines-of-business and IT decision-making functions.

"Organizations in Canada continue to invest in UC&C solutions to enable productivity and collaboration. There is a demand for cloud-based unified communication and collaboration solutions in a bid to gain access to the latest technology, better functionalities, and the flexibility to scale as and when needed." — Megha Kumar, research director, Software and Cloud, IDC Canada


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