These event proceedings were presented at the IDC Directions conferences in Santa Clara and Boston in March 2019.
IDC research has found that digital transformation requires tremendous changes in IT measurement. Thriving organizations are embracing a new regimen of metrics and key performance indicators (KPIs) to refocus their teams and motivate new digital behaviors. Digital transformation challenges enterprise IT organizations to accelerate implementation of new technologies, pivot to new hosting options such as public and private cloud, and increase IT's clock speed to keep pace with the business. New metrics enable IT to address these challenges and meet the demands of an expanding to-do list. Suya Xiong shares the results from the latest IDC MeasureScape survey and gives insights on metrics and KPIs for digitally transforming IT organizations working on critical areas such as infrastructure modernization, cloud adoption, application rationalization, and security.