TECH SUPPLIER Sep 2019 - IDC Survey - Doc # EUR144548919
Service Offerings Beyond Office Print and Consulting Capabilities Are Key to Longer-Term Engagements
By:
Jacqui Hendriks
European Managed Print & Document Services (MPDS) - Research & Consulting
Abstract
This document contains an extract of the results of an end-user study conducted by IDC's European Imaging, Printing and Document Solutions (IPDS) Research Group aimed at gaining insight into the market dynamics related to print and document management. It is one of a series of reports. The transition to print services engagements continues, but providers are faced with demanding customers who seek capabilities beyond print. This document discusses the related Western European survey findings.
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