Abstract

Late last year we identified the need for telcos to undertake a comprehensive transformation — a revolution — in how they organize their internal operations. Earlier this year, we forecast that the pace of this revolution in telco operations will accelerate in 2019. In this Market Note we summarize how the major network and telco IT suppliers/partners to the sector understand this and are repositioning to help them, and how a new type of competitor will add extra impetus to the need for change. Telcos can deal with this if they buy into a vision, are forensic in their approach to OPEX, and embrace partnering in order to prosper.

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