TECH SUPPLIER Jul 2019 - Market Forecast - Doc # EUR145382119

European Conferencing Services Forecast, 2019-2023

By: Melissa FremeijerSenior Research Analyst, European Telecommunications and Networking


This IDC Market Forecast examines the European conferencing services markets. The document covers main market trends and provides actionable advice to service providers of enterprise conferencing services.

"The conferencing services market in Western Europe is expected to sustain modest growth throughout the forecast period, growing with a CAGR of 1.9% to reach $2,730.6 million in 2023," said Melissa Fremeijer, senior research analyst, IDC European Technology Solutions and Eco-systems. "Businesses are facing a wave of digital transformation as new technologies and strategies fuel the shift toward a more connected, more innovative workforce. Conferencing will remain a key communication application to effectively connect the (globally) dispersed workforce, which will continue to fuel conferencing services revenues going forward. That said, the conferencing market is getting increasingly commoditized and will force the multitude of providers in this market to explore new ways to differentiate their conferencing services from the crowd."



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