TECH SUPPLIER Nov 2019 - Market Analysis Perspective - Doc # EUR145612119
Market Analysis Perspective: Western Europe System and Service Management Software Market, 2018
This IDC Market Analysis Perspective provides detailed information on the Western European system and service management (SSM) software market for both public and on-premise cloud, and its segments: IT service management (ITSM), IT operations management (ITOM), and IT automation and configuration management (ITACM). It addresses key trends and market dynamics in the region, illustrates the competitive landscape, and includes a market forecast. The document also includes advice for technology suppliers on how to navigate this complex environment.