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This IDC Market Presentation provides print vendors with some opportunity and challenge scenarios as we navigate the constantly changing new norm being created by the effects of COVID-19. The economic downturn caused by businesses being forced to trim down or close either temporarily or permanently will have a negative impact on printed page volumes as companies yield to the pressure and focus on mission-critical, pared-down services and operations. On the positive side, a whole new army of home workers and home schoolers will need to be equipped with tools such as computers, monitors, and printers, presenting print vendors with an opportunity to sell not only traditional office tools, but also digital collaboration tools and services. The centralized business model has been shattered, and the distributed workforce must be able to move seamlessly from the office environment to the home office environment in a timely, secure, and cost-effective manner to guarantee business continuity going forward.


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