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Middle East and North Africa ICT Market Opportunity and Digital Transformation Strategies

The Middle East and North Africa ICT Market Opportunity and Digital Transformation Strategies subscription service provides an in-depth view of ICT markets across the Arab Middle East and North Africa (MENA). The service provides valuable insights into digital transformation across various industries, covering the impacts of cloud, mobility, big data analytics, social media, security, the Internet of Things, artificial intelligence and cognitive systems, robotics, 3D printing, augmented and virtual reality, and blockchain on ICT spending in the region. The service also provides analysis regarding current market potential and adoption drivers, as well as a comprehensive view of CIO and industry spending priorities. It is thus an indispensable source of strategic market information for IT hardware and software vendors, telecom operators, and IT services providers already active in MENA, as well as for others seeking to understand opportunities in this dynamic and expanding region.


Markets and Subjects Analyzed

  • The state of digital transformation
  • The CIO's agenda
  • Cloud — public, private, and hybrid
  • Blockchain
  • The Internet of Things
  • Systems integration, application customization, and consulting services
  • Managed, datacenter, hosting, and colocation services
  • Security solutions
  • Enterprise applications (ERP, CRM, and SCM) and enterprise mobility
  • Big data analytics
  • AI and cognitive systems
  • Telecom operator strategies
  • 5G developments and impact
  • Datacenter technologies
  • Robotics and drones
  • Smart City solutions

Core Research

  • The Middle East CIO's Digital Agenda, 2020: Priorities and Challenges
  • UAE IT Services Market 2020–2024 Forecast and 2019 Analysis
  • Saudi Arabia IT Services Market 2020–2024 Forecast and 2019 Analysis
  • Competitive Profiles and 2019 Analysis of Leading IT Services Players in the United Arab Emirates
  • UAE Security Solutions Market 2020–2024 Forecast and Trends
  • Middle East and North Africa Enterprise Application Software Market 2020–2024 Forecast and 2019 Vendor Shares
  • Other Gulf Countries (Oman, Bahrain, Qatar, and Kuwait) IT Services 2019 Market Size and 2020–2024 Forecast
  • Saudi Arabia Cloud, Hosted, Managed, and Outsourced Services 2019 Market Analysis and 2020–2024 Forecast
  • UAE IT Services Market 2019–2023 Forecast and 2018 Analysis
  • MEA Trends: Building Smarter Datacenters to Support Digital Transformation
  • Saudi Arabia IT Services Market 2019–2023 Forecast and 2018 Analysis
  • UAE Cloud, Hosted, Managed, and Outsourced Services 2019 Market Analysis and 2020–2024 Forecast
  • Competitive Profiles and 2019 Analysis of Leading IT Services Players in Saudi Arabia
  • Saudi Arabia’s Internet of Things Opportunity: Driving Future Growth, 2020
  • The State of AI in the Middle East, 2020
  • The State of Blockchain Adoption in the Middle East, Turkey, and Africa, 2020
  • The State of Robotic Process Automation in the Middle East, 2020

In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.


Key Questions Answered

  1. What strategies can ICT vendors and services companies adopt to tap into digital transformation opportunities in the Arab Middle East and North Africa region?
  2. What are the new and emerging ICT markets in the Arab Middle East and North Africa region?
  3. What are the key ICT trends and developments, and how will they impact ICT usage and spending in the Arab Middle East and North Africa region?
  4. What are the competitive positions of ICT hardware, software, and services companies in the market (market shares and strategies)?
  5. How can ICT providers better prepare themselves for digital transformation across industries and end-user segments, such as SMBs?
  6. What are the market prospects in the Arab Middle East and North Africa region for the adoption of cloud?
  7. What are the impacts of disruptive technologies such as the Internet of Things, AI and cognitive systems, robotics, and blockchain?
  8. What factors and trends are impacting the adoption of security solutions in the Arab Middle East and North Africa region?

Related Links


Meet the Experts
Eric Samuel

Program Manager, IT Services, Middle East and Africa

Manish Ranjan

Program Manager

Ranjit Rajan

Associate Vice President, Middle East, Turkey &, Africa, IDC

Uzair Mujtaba

Program Manager - IDC Saudi Arabia