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Middle East and North Africa ICT Market Opportunity and Digital Transformation Strategies

The Middle East and North Africa ICT Market Opportunity and Digital Transformation Strategies subscription service provides an in-depth view of ICT markets across the Arab Middle East and North Africa (MENA). The service provides valuable insight into and analysis of digital transformation and ICT spending across various industries in the region, covering cloud, mobility, big data analytics, security, telecommunications services, the Internet of Things (IoT), artificial intelligence and cognitive systems, robotic process automation (RPA), 5G, augmented and virtual reality, and blockchain, among others. The service also provides analysis regarding current market potential and adoption drivers, as well as a comprehensive view of CIO and industry spending priorities. It is thus an indispensable source of strategic market information for IT hardware and software vendors, telecom operators, IT services providers, and cloud providers already active in MENA, as well as for others seeking to understand opportunities in this dynamic and expanding regional ICT market.


Markets and Subjects Analyzed

  • The state of digital transformation
  • The CIO's agenda
  • Cloud — public, private, and hybrid
  • Blockchain
  • The Internet of Things (IoT)
  • Systems integration, application customization, and consulting services
  • Managed, datacenter, hosting, and colocation services
  • Security solutions
  • Enterprise applications (ERP, CRM, and SCM) and enterprise mobility
  • Big Data analytics
  • AI and cognitive systems
  • Telecom operator strategies
  • 5G developments and impact
  • Datacenter technologies
  • Robotic process automation (RPA)
  • Smart City solutions

Core Research

  • Saudi Arabia IT Services Market 2021–2025 Forecast and 2020 Analysis
  • United Arab Emirates IT Services Market 2021–2025 Forecast and 2020 Analysis
  • Other Gulf Countries (Oman, Bahrain, Qatar, and Kuwait) IT Services 2019 Market Size and 2020–2024 Forecast
  • Competitive Profiles and 2019 Analysis of Leading IT Services Players in Saudi Arabia
  • Competitive Profiles and 2019 Analysis of Leading IT Services Players in the United Arab Emirates
  • Saudi Arabia’s IoT Opportunity: Driving Future Growth, 2020
  • Saudi Arabia and United Arab Emirates Public Cloud 2019 Market Analysis and 2020–2024 Forecast
  • GCC Security Solutions Market: 2020 Analysis
  • Competitive Profiles and 2019 Analysis of Leading Security Services Players in the United Arab Emirates
  • GCC Government Vertical IT Market: 2020 Analysis
  • Middle East Telecommunications Services Trends, 2021
  • Middle East and North Africa Enterprise Application Software Market 2021–2025 Forecast and 2020 Vendor Shares
  • Saudi Arabia's Road to 5G, Deployments, Opportunities and Challenges
  • Egypt IT Industry Market 2019 Analysis
  • The State of AI in the Middle East, 2020

In addition to the insight provided in this service, IDC may conduct research on specific topics or emerging market segments via research offerings that require additional IDC funding and client investment.


Key Questions Answered

  1. What strategies can ICT vendors, telcos, and IT services providers adopt to tap into digital transformation opportunities in the region?
  2. What are the key ICT trends and developments, and how will they impact ICT usage and spending in the Arab Middle East and North Africa?
  3. What are the competitive positions of ICT hardware, software, and services companies in the market (market shares and strategies)?
  4. How can ICT providers better prepare for digital transformation across industries such as government and finance, among others?
  5. What are the market prospects in the Arab Middle East and North Africa for the adoption of cloud – public, private, hybrid?
  6. What are the impacts of disruptive technologies such as the Internet of Things, AI and cognitive systems, RPA, and blockchain?
  7. What factors and trends are impacting the market for security services and solutions in the Arab Middle East and North Africa?

Related Links


Meet the Experts
Eric Samuel

Program Manager, IT Services, Middle East and Africa

Harish Dunakhe

Research Director

Jawad Khalil

Program Manager – Telcom and IoT, Saudi Arabia, IDC

Jebin George

Program Manager, Insights, MEA


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