TECH SUPPLIER Aug 2019 - Technology Segment - Doc # META44768719

United Arab Emirates IT Services Market 2019–2023 Forecast and 2018 Analysis

By: Eric SamuelProgram Manager, IT Services, Middle East and Africa


This IDC study presents an overview of the UAE's IT services market in 2018 and forecasts expenditure through 2023. The study includes market size and distribution analysis by vertical market and IDC's 12 foundation market categories.

The study answers the following questions:

  • What are IDC's predictions for spending on IT services in the UAE? What are the assumptions behind the forecasts?
  • What are the concerns and preferences of UAE end users regarding IT services procurement?
  • What are the trends in IT services in the UAE? What does the future hold for managed services, offshoring, hosting, and cloud services?

"Organizations are under increasing pressure to achieve high revenue growth. Due to the slow pace of market growth, businesses are increasingly searching for ways to increase efficiency and substantially improve their bottom lines. CxOs are consequently engaging technology companies to re-engineer the processes within their organizations. Demand for OPEX-oriented projects that make use new digital technologies is also rising. In addition, organizations are more seriously looking to offshore outsourcing in a bid to reduce their IT running costs." — Senior Program Manager Eric Samuel, IT Services, Middle East, Africa, and Turkey



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