This IDC Market Perspective discusses key digital services launched by the telecom industry in South Africa. It describes digital services introduced by operators as they have embarked on digital transformation journeys. It provides recommendations on how telcos can successfully complement their service portfolios with digital services and respond to a rapidly evolving marketplace that has put their traditional businesses at risk.
"As in other countries, over-the-top service providers like WhatsApp and Facebook have eroded the legacy revenue streams of telecom operators in South Africa. This has pushed South African operators to complement their service portfolios with digital services to remain relevant to consumers and enterprises. To ensure their survival, it is essential for South African telcos to consider digitalizing their traditional offerings." — Senior Research Analyst Mervin Miemoukanda, IDC South Africa
Air interface, App stores, Application delivery, Broadband, Cloud-based partners, Data centric, Digital transformation, Internet of things, Networked consumer devices, Networking virtualization, Video player
List of Tables
List of Figures
When you purchase this document, the purchase price can be applied to the cost of an annual subscription, giving you access to more research for your investment.