TECH BUYER Feb 2019 - IDC MarketScape - Doc # US41390617

IDC MarketScape: Worldwide Mobile Field Force Management Solutions for Utilities 2018 Vendor Assessment

By: Phevos SkalidisResearch Manager, Roberta BiglianiVice President, Head of IDC Insights and IDC Future of Work Executive Lead - Europe

Abstract

This IDC MarketScape evaluates vendors in the mobile field force management by performing a qualitative and quantitative assessment of their capabilities and strategy. It aims to aid utilities in deciding on their current or future MFFM implementations, as well as to assist vendors in deepening their understanding of the competitive landscape.

"When selecting an MFFM provider, utilities must consider technical, operational, as well as business-related aspects. A utility's position along the energy value chain will determine to a great extent the specific characteristics required. Furthermore, the IT infrastructure in place and the approach with regards to cloud are decisive factors. Finally, costs of implementation and its duration must be carefully planned before making the final decision," said Phevos Skalidis, research manager, IDC Energy Insights.


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