This IDC study shows how to align IT and business units around mobile strategy and deployment. The study shows how a managed approach to partnering across departmental boundaries can lead to a more effective use of mobile technologies and greater compliance with requirements. The overall techniques are similar to aligning IT and business units in any area, but the special issues and history of mobile technology mean there can be special considerations to factor in. This IDC PlanScape shows:
- Why mobile technology is often poorly aligned between IT and business departments and the consequences of that misalignment
- How to use working groups to create the mechanisms and supporting culture to achieve IT and business alignment around mobility
- How a matrixed management approach, similar in concept to a product team or to an agile development process, is well suited to mobility, creating IT and business alignment and shared visibility where needed for enterprisewide issues and for department-specific needs
"Mobile technology has one of the greatest risks of misalignment in enterprises due to its history and the wide-ranging uses for the technology. This misalignment can cause less effective operations, security, and management," says Galen Gruman, adjunct analyst with IDC's IT Executive Program (IEP). "Creating a formal partnership through working groups can create and maintain the desired alignment."