TECH BUYER Nov 2017 - Tech Buyer Presentation - Doc # US43184717

Supporting Digital Transformation with Service-Based IT Budgeting and Forecasting

By: Robert MulthaupAdjunct Research Advisor, Bill KeyworthAdjunct Research Advisor

On-line Presentation


This IDC Tech Buyer Presentation focuses on developing a service-based IT budgeting and forecasting model, with a focus on planning services, not cost centers. The digital transformation of many industries and businesses is creating significant competitive pressures on traditional IT departments in two key areas: First, the need for IT to compete with 3rd Platform providers on price and quality for basic commodity-type IT services, and second, companies developing new innovative DX products by embedding IT directly into their product mix and generating revenue and competitive advantage through IT itself.

"New market dynamics require IT to operate as a viable service business that can compete on the open marketplace," says Bob Multhaup, adjunct analyst with IDC's IT Executive Programs (IEP). "This presentation demonstrates that IT can indeed run IT as a service business by moving to a service-based budgeting and forecasting model."


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