Abstract

This IDC study uses the IDC MarketScape model to provide an assessment of providers participating in the worldwide change consulting services market. The IDC MarketScape is an evaluation based on a comprehensive framework and a set of parameters that assesses providers relative to one another and to those factors expected to be most conducive to success in a given market during both the short term and the long term.

"Consulting services focusing on organizational and cultural change have become a critical component of successful digital transformation endeavors," noted Bjoern Stengel, senior research analyst, Worldwide Business Consulting Services at IDC. "Clients are particularly interested in using change consulting projects to create more effective and efficient businesses, reduce cost, and adapt to overall business change or to become more agile. Most of the change consulting providers in this IDC MarketScape do well in those areas. However, driving innovation and developing digital products and services are considered lower client priorities, and consultancies need to find ways to better communicate the usefulness of their digital offerings in this space."

Coverage