This IDC Perspective discusses the process of assembling a cohesive and fully functional team for a digital transformation (DX) initiative. Since a wide range of stakeholders, technologies, and business areas are involved, a cohesive, high-performing team is critical. The typical digital transformation project carries a high degree of visibility to senior management, a significant number of processes to be modified, revenue expectations; budgets that are created, enhanced, or cannibalized; and many affected employees. In many cases, these organizational, cultural, and interpersonal issues — rather than the technology — represent the most difficult and challenging components of the digital transformation implementation process.
"Digital transformation projects, by their nature, are typically highly visible, organizationally disruptive, and cross-functional," says Eric Bloom, adjunct analyst with IDC's IT Executive Programs (IEP). "It's crucial that your DX projects have an exceptional first 100 days."
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