TECH BUYER Sep 2018 - IDC Perspective - Doc # US44261418

Microsoft Announces Skype for Business Server 2019 — Public Preview

By: Rich CostelloSenior Research Analyst, Enterprise Communications Infrastructure, Unified Communications & Collaboration (UC&C)


This IDC Perspective examines the recent Microsoft announcement regarding the availability of public preview versions of Exchange Server 2019 and Skype for Business Server 2019, which enable customers to test and discuss the (noncommercial) releases with other end users and organizations as well as provide valuable feedback to Microsoft. In addition to the announcement information, this document highlights some key takeaways and provides helpful recommendations for Microsoft Skype for Business Server customers.

"Microsoft has been widely recognized as the most disruptive player in the worldwide UC&C market over the past several years as it competes with a cloud and software focus against more established communication and collaboration vendors such as Cisco, Avaya, and Mitel," said Rich Costello, senior research analyst, IDC's Unified Communications and Collaboration research. "Microsoft enjoys a huge base of enterprise customers worldwide to leverage for selling its popular Office 365, Skype for Business, and Teams offerings and applications, but at times Microsoft seems oblivious to leaving some of its customers behind in the name of progress and innovation."



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