TECH SUPPLIER Sep 2018 - Market Analysis Perspective - Doc # US44318718

Market Analysis Perspective: U.S. Enterprise Voice and UC&C Services, 2018

By: Amy LindResearch Manager, Broadband, Enterprise Voice & IP Communications Services, and Unified Communications

On-line Presentation


This IDC Market Analysis Perspective provides forecast updates as well as a qualitative overview of the U.S. voice and unified communications services market. It examines the factors and enterprise requirements contributing to enterprise migration from legacy voice services to VoIP as well as demand and adoption for unified communications services offerings. VoIP and UC&C services continue to experience growth as more enterprises migrate to VoIP solutions and adopt cloud-based UCaaS.

The presentation includes an update for 2018 on:

  • Industry and market overview
  • Competitive landscape
  • Buyer perspective
  • Future view of the market
  • Advice for the technology supplier


  • 21 slides

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