TECH SUPPLIER Sep 2018 - Market Presentation - Doc # US44322818

IDC Market Glance: Service Life-Cycle Management, 3Q18

By: Aly PinderProgram Director, Service Innovation & Connected Products

On-line Presentation


This IDC Market Glance provides a glimpse into the current landscape of service life-cycle management (SLM) technology solutions and applications, offers a view of the participating vendors, and details the segments and subsegments which make up the SLM market.


Subscriptions Covered

IDC Manufacturing Insights: Worldwide Service Innovation and Connected Products Strategies

Companies Covered

Kony, Inc., Genpact Ltd., Atos S.A., Tech Mahindra Limited, Astea International Inc., Planon B.V., Kronos Incorporated, ModusLink Global Solutions Inc., Hippo Facility Management Technologies Inc., Fleet Operations Ltd., Google Inc., Entercom Communications Corp., XOi Technologies, Teletrac Inc., HubSpot Inc., ServiceMax, Inc., Microsoft Corporation, Help Lightning Inc., Sony Corporation, DXC Technology Co., United Parcel Service, Inc., The Ultimate Software Group, Inc., Panasonic Corporation, Software AG, Corrigo Inc., BAXTER INTERNATIONAL INC., KYOCERA Corporation, Samsung, Verizon Communications, Inc., LibreStream Technologies Inc., Optoro Inc., SAP SE, ADP LLC, Accruent LLC, IFS AB, MPsoftware, Domo Inc., HP Inc., Vuzix Corporation, Workday, Inc., Tavant Technologies Inc., Schneider Electric SE, CaseBank Technologies, Inc., XMReality AB, Bain & Company, Inc., Dell Inc., ClickSoftware Technologies Ltd., Customer Service Delivery Platform, General Electric Company, Choice Logistics Inc., KPMG International, LG Corp., Oneserve Ltd., IBM, Element Fleet Management Corp., Zebra Technologies Corporation, Champs Software Inc., Mobelisk Group LLC, Pegasystems Inc., KEY2ACT, Epicor Software Corporation, Fieldbit Ltd., Acer Inc., Upskill, Wipro Limited, Ramco Systems Limited, Cognizant Technology Solutions Corporation, Honeywell International Inc., BluJay Solutions, Apple Inc., Hexagon AB, Infor, Inc., Vendavo, Inc., Syncron, Huawei Technologies Co., Ltd., JDA Software Group, Inc., PricewaterhouseCoopers LLP, ARI, Mize Inc., Ceridian Corporation, PROS Inc., WorkMarket, SkillSoft Corp., NetMotion Wireless Inc., Oracle Corporation, SAS Institute Inc., Accenture plc, Pitney Bowes Inc., OnProcess Technology Inc., DHL International GmbH, ServiceNow, Inc., Flash Global, Ernst & Young Global Limited, FieldAware, UpKeep Technologies, Inc., We Predict Ltd., Facilities Management eXpress, LLC., ABB Ltd., Maxpanda CMMS, PTC, Inc., ServiceChannel, Inc., Infosys Limited, Deloitte LLP, Seiko Epson Corp., ESRI, Inc.,, Inc., SugarCRM Inc., MapAnything, Inc., Dude Solutions Inc., Fleetio, Scope AR, Sage Group plc, eMaint Enterprises LLC, Clockwork Solutions LLC, Omnitracs LLC, Ingram Micro Inc., FedEx Corporation, Zendesk Inc., Daqri LLC, Tata Consultancy Services Limited, Zonar Systems Inc., Maintenance Connection, Inc., SightCall, Inc., Aptean, Inc., Trimble Inc., ServicePower Technologies Ltd., Vidcie, KORE Wireless Group Inc., Tableau Software, Inc., Autodesk, Inc., QAD Inc.

Regions Covered


Topics Covered

Analytic applications, Customer relationship management applications, Enterprise resource management applications, IT maintenance and support, Supply chain management applications

Vertical Markets

Innovation acceleration

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