Abstract

This IDC FutureScape provides the outlook of IDC Energy Insights' analyst team for the worldwide utility industry for 2020, as well as the planning horizon for the next five years.

"It is not easy, but utilities must maintain the right balance between reinventing and growing their core business while expanding into new business models to get new revenue streams. This requires top management to balance investments accordingly, to have the courage to challenge the status quo, and to disrupt the old ways of working — opening companies to the ecosystem to ignite innovation and recruit scarce talent. It also requires a new company culture — less bureaucratic and more agile — with the goal of making companies relevant, resilient, and more flexible toward risk," said Roberta Bigliani, vice president, IDC Industry Insights.


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