TECH SUPPLIER Dec 2018 - IDC Survey Spotlight - Doc # US44520518

Why Robots Are Being Deployed in the Hospitality (Accommodations) Industry

By: John Santagate


This IDC Survey Spotlight focuses on the use of robotics in the hospitality (accommodations) industry. It specifically looks at the questions of: Are companies in this industry deploying robots, and for what business processes are they looking?

This Survey Spotlight is based on IDC's North American Commercial Service Robotics Survey that surveyed 600 organizations across the United States, Canada, and Mexico, across 8 nonmanufacturing industries. This document focuses on 100 companies in the hospitality industry from North America.


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