TECH SUPPLIER Aug 2019 - Market Analysis Perspective - Doc # US44652319

Market Analysis Perspective: Worldwide Sourcing Strategies, 2019

By: David TapperProgram Vice President, Outsourcing and Managed Cloud Services

On-line Presentation

Abstract

This IDC Market Analysis Perspective provides a general overview of buyer needs and provider requirements for competing in the global sourcing services markets of offshore IT and BPO services. More specifically, this presentation provides insights into buyer requirements for cloud and IT-based IoT services, shift to digital services, convergence of technology outsourcing services markets, increased competition from hyperscalers, and key offshore provider trends and directions. Finally, this presentation provides IDC's essential guidance for competing effectively in the global sourcing services markets for both IT and BPO services.


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  • 26 slides


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