TECH BUYER Oct 2019 - IDC FutureScape - Doc # US44752319

IDC FutureScape: Worldwide Future of Work 2020 Predictions

By: Holly MuscolinoResearch Vice President, Content and Process Strategies and the Future of Work, Raymond Koh, Jan AlexaResearch Manager, Cushing AndersonProgram Vice President, IT Education and Certification, Roberta BiglianiVice President, Head of IDC Insights and IDC Future of Work Executive Lead - Europe, Megan Buttita, MLISResearch Director, Emerging Trends in Talent Acquisition, Worldwide Services Group, Giulia CarosellaResearch Analyst, European Industry Solutions, Customer Insights & Analysis, Evan HardieResearch Director, Printing & Hardcopy Peripherals, Mick HeysVice President, Future of WorkSpace & Imaging, IDC EMEA, Phil HochmuthProgram Vice President, Enterprise Mobility, Kazuko IchikawaGroup Manager, PC, Mobile & Client Solution, IDC Japan, Shannon KalvarResearch Manager , IT Service Management and Client Virtualization, Keith KmetzProgram Vice President, Imaging, Printing & Document Solutions, Marianne KoldingVice President, European Core Research Excellence Leader, European Skills Practice, Wayne KurtzmanResearch Director, Social and Collaboration, Amy LoomisResearch Director, Future of Work, Tom MainelliGroup Vice President, Devices & AR/VR, Sandra NgGroup Vice President, Practice Group, IDC Asia/Pacific, Ryan O’LearySenior Research Analyst, Legal, Risk, & Compliance, Deepan PathyResearch Manager, Lisa RowanResearch Vice President, HR, Talent, and Learning Strategies, Angela SalmeronResearch Manager, European Future of Work, David SchubmehlResearch Director, Cognitive/Artificial Intelligence Systems, Jean-François SegalottoAssociate Research Director, Europe, Antonio WangAssociate Vice President, Client System Research, Imaging, Printing & Document Solution Research, and Research Operation Center, IDC China

Abstract

This IDC study contains IDC analysts' future of work worldwide outlook for 2020.

"Technology, worker expectations, and the need for a new type of organizational agility are changing work as we know it," said Roberta Bigliani, vice president, IDC Energy Insights. "This impacts an organization's culture, required competencies, a new type of work environment, and the nature of makeup of the workforce itself."

"Work transformation is not 'one and done,'" said Holly Muscolino, vice president, IDC's Content and Process Strategies and the Future of Work research programs. "The future of work is an ongoing journey that requires adaption to evolving technologies, worker experiences, and customer requirements."


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