Abstract

This IDC study describes the organizational characteristics at five levels of future of work maturity, from a completely ad hoc approach with limited awareness to one in which a future of work strategy is woven into the organization's culture at every level. It is intended to help organizations evaluate current workplace transformation initiatives and identify the steps they need to take to advance to the next stage of maturity. Key stakeholders of workplace transformation initiatives include executives, IT leadership, line-of-business managers, employees, partners, and suppliers.

"Digital transformation initiatives will also cause organizations to change the way that they approach, think about, and manage work and worker experience. They must evaluate the policies, procedures, and technologies that impact the workplace and understand how to transform how work is accomplished for greatest business value," said Holly Muscolino, research vice president, Content and Process Strategies and the Future of Work.


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