TECH BUYER Feb 2019 - IDC PeerScape - Doc # US44857819
IDC PeerScape: Peer Insights for Successful KYC System Implementations and Remediations
This IDC PeerScape highlights the challenges faced by three banks that have recently implemented new KYC solutions or planned and implemented a remediation effort. The examples contain a description of the problem and actions taken by each firm to address the situation.
According to Steven D'Alfonso, research director, IDC Financial Insights, "Financial institutions must digitally transform their KYC processes to remain relevant. KYC processes, as they relate to customer experience, is a competitive issue as much as it is a regulatory one."