This IDC study identifies the key criteria and sub-criteria needed to mature an organization's multicloud management vision, technology, people, process investments, and end-user experiences.
"Enterprise cloud management priorities are rapidly moving beyond just providing on-demand access to multicloud cloud services. To keep up with the needs of today's digital business programs, enterprises need Intelligent CloudOps best practices and tools. These include consistent, integrated use of programmable, event-driven automation; comprehensive full-stack observability; and collaborative decision making focused on business outcomes," states Mary Johnston Turner, IDC's research vice president for Cloud Management.
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