Abstract

This IDC FutureScape presents the top 10 predictions for the corporate banking industry. Each prediction is shaped by a common set of key drivers that provides a planning tool for technology leaders and their line-of-business counterparts to use in their IT strategic planning efforts. The challenges of the industry continue to be shaped by trying to match fintech innovations, meet customer expectations, and protect the brand while resources are scarce and regulatory burdens persist.

"The innovativeness and customer experience in corporate banking is increasingly falling behind other lines of business. The shift to real-time payments, the continuous low-interest environment, a looming market correction, and corporate customers expecting a better, more connected, more insightful, and data-driven value proposition will put pressure on banks to move toward building a connected and increasingly open treasury ecosystem. New partnerships and data and value-added services will be key to future proof corporate banks," said Thomas Zink, research director, IDC Financial Insights.


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