TECH BUYER Apr 2019 - IDC PlanScape - Doc # US44974518

IDC PlanScape: Digital Transformation for Unified Payments Infrastructure

By: Rivka Gewirtz Little

Abstract

This IDC PlanScape presents a digital transformation road map framework that enables financial institutions to develop their own DX road map for a unified payments infrastructure. Unified payments use cases represent a subset of those identified by IDC Financial Insights as key to DX across retail and corporate banking.

"The concept of a unified payments architecture has been around for many years, but we are at a turning point in history in which financial institutions must invest in change to enable new real-time payments and yet optimize complicated, costly legacy systems. Banks should build their unified payments infrastructure road map with the use cases in this document as a template. While institutions of varying sizes will face different levels of complexity along the journey to modernization of payments, they each must adapt to this new era of payments and along the way improve customer experience, open their systems for innovation, and maximize operational efficiency," states Rivka Gewirtz Little, research director, IDC Financial Insights.


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