This IDC PeerScape describes how three CIOs have strategically worked with their outsourcing partners to meet not only the current demands on legacy IT but also have expanded the relationship to gain access to new technologies and skill sets that provide a path forward to deliver competitive advantage into the future. This document will describe how three CIOs from companies of very different sizes and industries have successfully and uniquely rebalanced their global outsourcing portfolios and will relay their best practices in the following areas:
- Creating strategic partnerships to gain strategic capabilities
- Revitalizing the product life cycle of the product portfolio
- Rebalancing the mix of in-house and outsourced resources
"The CIOs featured in this document tell how they supported their companies' digital transformation by building strategic relationships with their outsourcing partners," says Bob Multhaup, adjunct analyst, IT Business and Service Management for the IDC Executive Program. "These strategic relationships are founded on creating the 'right mix' of in-house, outsourced, and cloud-based capabilities where all parties are leveraged and focused on meeting the CIO's goals."
Analytic applications, Application management, Cloud-based partners, Cognitive/artificial intelligence, Digital transformation strategies, Outsourcing services, Technology buyer, WorkSource transformation, eCommerce