TECH BUYER Jun 2019 - IDC Perspective - Doc # US45116719

Digital Experiences That Put People First: 2019 Adobe Digital Government Symposium

By: Adelaide O'BrienResearch Director, Government Digital Transformation Strategies

Abstract

This IDC Perspective highlights the Adobe Digital Government Symposium held on May 9, 2019, in Washington, D.C. Adobe reinforced its commitment to enhancing customer experience, reiterated recent announcements that lay the groundwork for collaborative support of agencies digital experiences, and hosted government-to-government sharing of challenges and customer-designed success stories. Highlights of U.S. Census Bureau's recent initiatives are included.

"Adobe is poised to become a significant enabler of federal executive mandates and legislative requirements," says Adelaide O'Brien, research director, IDC Government Insights. "From the Connected Government Act of 2017 requiring all new or redesigned federal websites be mobile-friendly to the 21st Century IDEA Act requiring websites to be user centric with digitized forms, Adobe is in a position to assist agencies create digital experiences that put people first," she adds.


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