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TECH SUPPLIER Jun 2019 - Market Share - Doc # US45123719

Worldwide System and Service Management Software as a Service Market Shares, 2018: Aggressive Growth Continues

By: Mary Johnston TurnerResearch Vice President, Cloud Management


This IDC study provides a competitive analysis of vendor market shares for the worldwide system and service management software as a service market for calendar year 2018. The study includes worldwide market revenue and growth rate for the total market in 2018, as well as vendor revenue, market shares, and growth rates of the leading vendors. A three-year history showing vendor revenue data and trends for 2016–2018 is provided.

According to Mary Johnston Turner, IDC research vice president, Cloud Management, "The worldwide system and service management SaaS market continues strong double-digit growth in 2018 with worldwide revenue estimated at $5.2 billion. Leading vendors continue to invest to scale operations and to rapidly innovate, particularly in areas related to analytics and multicloud management."



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