TECH SUPPLIER Jun 2019 - Market Presentation - Doc # US45165319
AI in Functional Digital Transformation Use Cases, 2019
By: Hayley SutherlandSenior Research Analyst, AI Software Platforms, Ritu JyotiProgram Vice President, Artificial Intelligence Strategies, Cushing AndersonProgram Vice President, IT Education and Certification, Lisa RowanResearch Vice President, HR, Talent, and Learning Strategies, Alan WebberProgram Vice President, Customer Experience, Kevin PermenterResearch Manager, Enterprise Applications, Jeffrey HojloProgram Director, Product Innovation Strategies, Mickey North RizzaProgram Vice President, Enterprise Applications and Digital Commerce, Dan VessetGroup Vice President, Analytics and Information Management, Ryan O’LearySenior Research Analyst, Legal, Risk, & Compliance
This IDC Market Presentation identifies the most artificial intelligence (AI)-focused digital transformation (DX) use cases by enterprise function, focusing on the immediate and midterm investment time frames. IDC's industry-agnostic functional DX use case taxonomies identify the most relevant use cases for transforming a functional area within an organization, assisting leaders in reimagining how their part of the organization can evolve to meet the needs of the DX economy. Three levels — a strategic priority, programs, and use cases — form the structure of each of the functional DX use case taxonomies.
Artificial intelligence, or AI, is a key enabling technology in many DX use cases. This Market Presentation helps vendors to understand their clients' needs within the different functional areas and accordingly prioritize their AI offerings buildout and go-to-market efforts.
Analytic applications, Cognitive/artificial intelligence, Customer relationship management applications, Digital transformation, Engineering applications, Financial resource management, Governance, risk and compliance infrastructure, Human capital management, Procurement