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Abstract

This IDC Market Presentation identifies the most artificial intelligence (AI)-focused digital transformation (DX) use cases by enterprise function, focusing on the immediate and midterm investment time frames. IDC's industry-agnostic functional DX use case taxonomies identify the most relevant use cases for transforming a functional area within an organization, assisting leaders in reimagining how their part of the organization can evolve to meet the needs of the DX economy. Three levels — a strategic priority, programs, and use cases — form the structure of each of the functional DX use case taxonomies.

Artificial intelligence, or AI, is a key enabling technology in many DX use cases. This Market Presentation helps vendors to understand their clients' needs within the different functional areas and accordingly prioritize their AI offerings buildout and go-to-market efforts.


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