This IDC Survey provides results and analysis from a survey of 700 technology and line-of-business decision makers in North America and the United Kingdom across small to large organizations. The respondents represent organizations that have or will deploy content management technology in the cloud and directly influenced the decision, budgeting, planning, and strategy associated with technology acquisition. This IDC Survey looks specifically at the business factors and benefits of deploying content management in the cloud.
"Cloud-based platforms make it possible to expand usage and attain business efficiencies in managing enterprise content across an organization," stated Marci Maddox, research director, Enterprise Content Strategies at IDC. "Improving the customer experience and employee productivity are key motivators in transforming content management to the cloud."