TECH SUPPLIER Jun 2020 - Market Share - Doc # US45411720

Worldwide Intelligent Process Automation Market Shares, 2019: AI-Based Innovation Begins to Reshape Automation

By: Maureen FlemingProgram Vice President, Integration and Process Automation

Abstract

This IDC study provides total and cloud vendor market shares for the worldwide intelligent process automation market for 2019. Included are vendor market shares for the segments — labor-centric automation, system-centric automation, decision-centric automation, and automation planning — and for worldwide RPA and process application platforms.

"Gaining value by focusing on automation will be a key driver for businesses that need to drive down their operating costs or speed up cycle times as part of their recession recovery plan. While labor-centric automation, especially RPA, continues to be a key area of focus, rapid growth in data- and ML-centric event-driven IPA shows that enterprises are also paying attention to speed and automated decision making," according to Maureen Fleming, program vice president, Intelligent Process Automation Software.


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