TECH SUPPLIER Aug 2019 - Market Share - Doc # US45422919

Worldwide IT Operations SaaS Market Shares, 2018: APM and Analytics Power Industry Leaders

By: Mary Johnston TurnerResearch Vice President, Cloud Management, Tim GrieserResearch Vice President, Enterprise System Management Software


This IDC study provides a competitive analysis of vendor market shares for the worldwide ITOM SaaS market for calendar year 2018. The study includes worldwide market revenue and growth rate for the total market in 2018, as well as vendor revenue, market shares, and growth rates of the leading vendors. A three-year history showing vendor revenue data and trends for the 2016–2018 period is provided.

According to Mary Johnston Turner, IDC research vice president, Cloud Management, "In recent years, we have seen broad worldwide expansion of IT operations management SaaS adoption. The leading vendors in this market have responded to enterprise demands for better, more flexible, and cost-effective monitoring and analytics to optimize application performance and cloud infrastructure consumption. We expect to see this vibrant market experience strong double-digit growth for a number of years moving forward."



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