TECH SUPPLIER Sep 2019 - Market Note - Doc # US45471619
Curvature Reaches Up the Value Stack with Professional Services
By: Leslie RosenbergResearch Vice President, Network Life-Cycle Services and Infrastructure Services, Rob BrothersProgram Vice President, Datacenter and Support Services, Chris BarnardVice President, European Infrastructure and Communications
This IDC Market Note discusses Curvature's investment into high-value professional services to help serve more complex IT needs of the company's customers across the full asset life cycle.
Curvature has established its roots in independent maintenance business and has increased its investment in professional services activities, such as discovery, assessments, design, configuration, health check, and network monitoring, which are new offers for its customers and prospects. These service offers align with the company's existing portfolio and illustrate opportunities for growth and increased customer stickiness. "Curvature is making investments in its portfolio, people, and tools to move into the high-value professional services space," states Leslie Rosenberg, research vice president, Network Life Cycle and Infrastructure Services at IDC, "and has the opportunity to leverage its install base and increase its presence in this competitive market."