TECH SUPPLIER Sep 2019 - IDC Survey Spotlight - Doc # US45487419
Workflow Services Represent a Compelling Opportunity for Organizations Struggling with DX Initiatives
This IDC Survey Spotlight highlights the top factors negatively impacting document workflow and worker productivity. The data in this document is from IDC's 2019 Document Processes Survey that was conducted in May 2019. IDC conducted this United States–based survey with end users to evaluate the integration of documents (paper and digital) within a knowledge worker's job. This IDC Survey Spotlight focuses on identifying the top factors that make daily tasks (document workflows) more costly and less productive.