TECH SUPPLIER Sep 2019 - Market Analysis Perspective - Doc # US45526318
Market Analysis Perspective: Worldwide IT Service Management and Virtual Client Computing, 2019
This IDC Market Analysis Perspective (MAP) examines the IT service management and virtual client computing markets as they continue their divergence between a more traditional approach based on existing approaches and an "AI-first" approach adapted to the new high-signal environment. This evolution is occurring in an environment in which, for the first time, IT will not control the majority of IT spend. Incumbent vendors are addressing these dynamics to different degrees, while insurgents work to explore opportunities created by new design approaches.
SANGFOR Technologies Inc., Citrix Systems, Inc., ServiceNow, Inc., BMC Software, Inc., VMware, Inc., IBM, Amazon Web Services Inc., Huawei Technologies Co., Ltd., Micro Focus International plc, Apptio Inc., Parallels International GmbH, Flexera Software, Inc., Microsoft Corporation